IT Advisory

Preventive assessment

We can provide to customer companies or system integrators preventive assessment of CTI platforms: we dive deep into system technology, architecture and customizations to pinpoint areas for improvement, focusing on enhancing usability, security, and efficiency.

In case a future load increase is foreseen, we can assess as well system sizing to point out where future bottlenecks may arise, in order to ensure that critical functions will remain intact.

During the process above, we frequently uncover simple optimizations that can significantly boost resource efficiency, saving from costly and unnecessary hardware upgrades

Corrective assessment

Corrective assessment is performed when unique challenges or risks are uncovered directly from our customers.

In this scenario, our goal is identifying risk mitigation or problem-solving pathways, even if they fall outside our scope of intervention (as root-causes can be also external to CTI platforms)

Addressing a specific issue often calls for a tailored solution, harnessing or tweaking the product's core features to fit the speficic needs.