BYOP

Build Your Own PhoneBar per Genesys Cloud CX

BYOP is a framework that lets you design a phone bar for Genesys Cloud CX that can be widely customized and integrated with your CRM.

Zero-code approach and modular structure allow any Frontend developer to implement a phonebar, without caring about specific Genesys API, but just focusing on layout and user experience.

BYOP's concept embodies our philosophy of tailoring solutions to fit business processes and seamlessly absorb cloud platform changes, ensuring smooth operations.

BYOP is currently under development, below the major milestones for production release:

• Alpha release - start Q2 2025
• Beta release - start Q3 2025
• GA release - end Q3 2025

You can book for Alpha testing phase by filling out the contact form linked below.

Book for Alpha test  ⇒